Shipping

HAPPY TO SHIP

We package and ship each and every order for our beautiful customers with love and care. We know that you work hard and deserve a treat once in a while! We treat each order as a special gift—from us to you.


WHERE DO YOU SHIP?

We ship all across Canada from coast-to-coast, to each of the 10 provinces and three territories. We do not ship to P.O. boxes. Please provide a physical address where we can ship your items.

We also ship to the U.S., however are unable to ship to Hawaii, Alaska and Puerto Rico at this time. We are also unable to ship to U.S. P.O. Boxes or Military APO/FPO addresses.

We do not offer international shipping at this time.

 

FREE LOCAL PICK-UP FOR CALGARY AND SURROUNDING AREAS

  • We offer FREE LOCAL PICK-UP FOR CALGARY AND SURROUNDING AREAS. Use code PICKMEUP at checkout and an email with the pick-up address will be sent to you.
  • Please ensure that you provide your email with your order, so that we can provide updates on your order.
  • Note that our pick-up location is in the SE of Calgary. There is NO customer service provided at this location. PICK-UPS ONLY. 
  • Orders MUST BE CLAIMED WITHIN 3 DAYS. Otherwise the package will be returned to stock and a credit will be placed on your file—no exceptions.

HOW MUCH IS SHIPPING WITHIN CANADA?

  • We offer FREE LOCAL PICK-UP FOR CALGARY AND SURROUNDING AREAS. Use code PICKMEUP at checkout and 
  • Pink Liberty is pleased to offer FREE STANDARD SHIPPING ON ALL ORDERS OVER $100 WITHIN CANADA (must be $100 on the subtotal, before taxes).
  • Orders under $100 CAD pay a competitive, flat rate of $8 CAD. 

HOW LONG DOES IT TAKE FOR CANADIAN ORDERS TO SHIP?

  • Standard shipping within Canada takes approximately 3 to 7 business days (Monday to Friday, closed holidays), depending on your location.

  • Additional shipping fees may apply on any unclaimed or refused packages and will be charged back to the customer.


    HOW MUCH IS SHIPPING TO THE U.S.?

    • Pink Liberty is pleased to offer FREE STANDARD SHIPPING TO THE U.S. ON ALL ORDERS OVER $150 CAD (must be $150 on the subtotal).

    • Orders under $150 CAD to the U.S. pay a flat rate shipping fee of $15 CAD. U.S customers are responsible for all customs/duties, taxes or any other carrier or package refusal fees, which are generally payable upon release of the goods.


      HOW LONG DOES IT TAKE FOR U.S. ORDERS TO SHIP?

      • Standard shipping to the U.S. takes approximately 9 to 21 business days (Monday to Friday, closed holidays), depending on your location and the shipping carrier used.

      • Pink Liberty is not liable for any additional fees for shipments to the U.S. involving duties, taxes or brokerage fees. Additional shipping fees may apply, due to refused and/or unclaimed packages, weight and/or size limitations and depending on the carrier. U.S. customers assume all liability for these fees. Unfortunately we cannot mark U.S. shipments as a gift. By law, we are required to state the actual value of goods.

      • Shipments to the U.S. may experience additional delays in customs or while in transit. 


      DO YOU SHIP TO OTHER INTERNATIONAL DESTINATIONS?

      Unfortunately we are unable to offer international shipping outside of Canada and the U.S. at this time.


      HOW DO I TRACK MY ORDER AND SALES RECEIPT?

      • You will receive an order confirmation and receipt via email, once your order is received and processed. Please allow 48 to 72 hours (Monday to Friday, closed holidays) to fulfill your order.

      • During holidays and other peak periods, processing may take an additional 48 to 72 hours. Order early to get your shipment on time. 

      HOW DO I TRACK MY ORDER ONCE IT SHIPS?

      • Canadian orders ship via Canada Post (unless expedited) and include a shipping confirmation and tracking number sent to you via email when your order is ready to ship.
      • Delivery status can be checked in three ways:

      1. Pink Liberty account
      2. The shipping confirmation sent to your email
      3. Online at canadapost.ca/track

      While we do everything possible to ensure a smooth delivery, once the package leaves our warehouse, some elements are beyond our control. Inclement weather, mail carrier delays, refused/unclaimed packages, customs delays etc. may affect how and when you receive your order.


      CAN I GET MY ORDER SHIPPED QUICKER/EXPEDITED?

      Yes, your order can be shipped Express or Expedited for quicker delivery. Just select the option at checkout.


      CANADIAN ORDERS - BELOW ARE ESTIMATES FOR EXPRESS ARRIVAL TIMES AND COST:

      • Express Shipping: 2-3 business days: $18 (plus applicable taxes)
      • Expedited Shipping: 1-2 business days: $27 (plus applicable taxes)

      U.S. ORDERS - BELOW ARE ESTIMATES FOR EXPRESS ARRIVAL TIMES AND COST:

      • Express Shipping: 3-4 business days: $25 (plus applicable taxes)
      • Expedited Shipping: 1-2 business days: $40 (plus applicable taxes)

      *These are estimated delivery costs and times. Actual express parcel arrival is subject to time the order is placed, fulfilled and physically shipped. Parcel destination and other factors such as customs delays, weather and/or unforseen carrier delays may also impact arrival.
        Size Guide
        Pink Liberty Sizing Guide

         

         HOW TO MEASURE TO GET THE RIGHT FIT 
        We would love to help you find the perfect fit for your amazing bod!
        Contact us for specific product sizing prior to ordering.

        *The following information is intended for use as a general guideline only.
        Sizing and fit may vary by product type or brand.
        *Maternity fashions are designed specifically for pregnancy fit.
        *Bump-friendly fashions are regular sized apparel that can be worn before, during or after pregnancy.

        When ordering, we recommend:
        Maternity specific apparel—order your regular size
        Bump-friendly fashion—order one size up (depending on desired fit and length)
        Tops
        Measure your around your bust
        Measure around the fullest part of your belly for waist sizing
        Measure from top of shoulders and past your low waist/hips for desired length
        Bottoms
        Measure your low waist, plus hips and inseam

         

        Pink Liberty Measurement Guide

         BUST
        Measure under your arms and around the fullest part of the bustline
         WAIST
        Natural Waist
        Measure fully around the circumference of your natural waistline

        Low Waist
        Run a measuring tape 2 to 3 inches below your natural waistline
         INSEAM
        Measure along the inside of your leg, from below the crotch to just past the ankle
         HIPS
        Measure along the inside of your leg, starting below the crotch and down to your ankle

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