We package and ship each and every order for our beautiful customers with love and care. We know that you work hard and deserve a treat once in a while! We treat each order as a special gift—from us to you.
We ship all across Canada from coast-to-coast, to each of the 10 provinces and three territories. We do not ship to P.O. boxes. Please provide a physical address where we can ship your items.
We also ship to the U.S., however are unable to ship to Hawaii, Alaska and Puerto Rico at this time. We are also unable to ship to U.S. P.O. Boxes or Military APO/FPO addresses.
We do not offer international shipping at this time.
Standard shipping within Canada takes approximately 3 to 7 business days (Monday to Friday, closed holidays), depending on your location.
Additional shipping fees may apply on any unclaimed or refused packages and will be charged back to the customer.
Pink Liberty is pleased to offer FREE STANDARD SHIPPING TO THE U.S. ON ALL ORDERS OVER $150 CAD (must be $150 on the subtotal).
Orders under $150 CAD to the U.S. pay a flat rate shipping fee of $15 CAD. U.S customers are responsible for all customs/duties, taxes or any other carrier or package refusal fees, which are generally payable upon release of the goods.
Standard shipping to the U.S. takes approximately 9 to 21 business days (Monday to Friday, closed holidays), depending on your location and the shipping carrier used.
Pink Liberty is not liable for any additional fees for shipments to the U.S. involving duties, taxes or brokerage fees. Additional shipping fees may apply, due to refused and/or unclaimed packages, weight and/or size limitations and depending on the carrier. U.S. customers assume all liability for these fees. Unfortunately we cannot mark U.S. shipments as a gift. By law, we are required to state the actual value of goods.
Shipments to the U.S. may experience additional delays in customs or while in transit.
Unfortunately we are unable to offer international shipping outside of Canada and the U.S. at this time.
You will receive an order confirmation and receipt via email, once your order is received and processed. Please allow 48 to 72 hours (Monday to Friday, closed holidays) to fulfill your order.
1. Pink Liberty account
2. The shipping confirmation sent to your email
3. Online at canadapost.ca/track
While we do everything possible to ensure a smooth delivery, once the package leaves our warehouse, some elements are beyond our control. Inclement weather, mail carrier delays, refused/unclaimed packages, customs delays etc. may affect how and when you receive your order.
Yes, your order can be shipped Express or Expedited for quicker delivery. Just select the option at checkout.
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